Location: Sydney, NSW, Australia
Company: Axiom Technologies
Job Position: Active Directory (AD) Engineer
JOB DESCRIPTION:
Qualification:
Education & Experience:
Minimum 7 years overall IT experience with 3-5 years of experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
- Must show a progressive advancement in responsibility including deep troubleshooting technical skills.
- Must have an understanding of how to identify and instil industry best practices.
- Ability to translate technical issues into understandable business language for end-users.
- Desired experience working in a fast-paced Industrial Manufacturing environment with a career track record of engineering, developing, deploying, and maintaining business-critical systems in the area of technical expertise including hands-on solution development and implementation experience.
- Team Player with proven leadership, communication, organizational, and strong interpersonal skills.
- Must be able to work in a team environment with a “can do” attitude capable of overcoming difficult challenges.
- Self-motivated, with keen attention to detail and excellent judgment skills
- Ability to establish new standards for quality, performance or productivity
- Must have excellent writing and communication skills, strong communicator with the ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed
- Able to integrate and apply feedback in a professional manner
- Able to prioritize and drive to results with a high emphasis on quality
- Experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
- Expert knowledge in administering Active Directory (AD) and GPO’s.
- Expert knowledge of AD, ADFS, PKI in Windows Server 2012, Windows Server 2012 R2.
- Expert knowledge of DNS, DHCP, WINS, DFS, in a Windows 2012 landscape.
- Knowledge of Microsoft Forefront Identity Management, Microsoft Exchange, Quest Active Roles Server (ARS) is preferable.
- Must have a deep and thorough understanding of monitoring best practices, preferably with Microsoft System Center Operation Manager (SCOM) understanding and experience.
- Extensive experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies.
- Develops, documents, and enforces the standards, security procedures, and controls for access to ensure the integrity of the Windows Systems, Active Directory, and related systems.
- Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
- ITIL v3 Certification.
Job Responsibility:
Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.
- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
- Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
- Serves as the escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
- Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
- Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Provide training as required
- Manage customer satisfaction through effectively communicating and managing customer expectations