Location: Moon Township, Pennsylvania, United States
Company: Eaton’s Power
Job Position: Integration Engineer
JOB DESCRIPTION:
Qualification:
Education & Experience
Bachelor’s degree an accredited institution
- Minimum of 5 years of electrical switchgear design experience.
- Must be able to work in the United States without corporate sponsorship now and within the future
- No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered or candidates who do not live within this radius will be allowed a remote home office. Active Duty Military Service member candidates are exempt from the geographical area limitation
Job Responsibility:
Earn trusted advisor status by demonstrating comprehensive LV switchgear and switchboard design, testing, production and standards knowledge as they relate to development of new switchgear platforms.
- Earn trusted advisor status by demonstrating knowledge of LV Arc Resistant Switchgear and switchboard design, testing, production and standards knowledge as they relate to development of new switchgear platforms.
- Understand and effectively align to the customer’s design cycle to support switchgear, switchboard or custom panel platform integration activities through direct interface with PCD Customers.
- Support all applicable PROLaunch activities, i.e. capture voice of the customer, in a timely manner to accelerate the product development processes.
- Develop technical content for OEM handbooks and web tools, with support of engineering, to integrate product into PCD Customer applications. Provide technical content for marketing communications collateral.
- Demonstrate comprehensive PCD product knowledge; product function, customer/industry application, troubleshooting, and global standards as they apply to PCD Product application and selection.
- Provides product engineering expertise to implement improvements in internal systems, training, and applications.
- Sustain differentiation through enhancing knowledge base of product engineering technologies, competitor capabilities and practices. Control and verify all marketing collateral and project technical specifications.
- Support sales and marketing on technical aspects of product applications, and interpreting customer product specifications, and drawing requirements.
- Plan and lead new product development specification efforts and reviews as appropriate to support the PROLaunch Process.
- Provide pre and post-sale customer technical support for external and internal customers in the Americas Region.
- Provide post sale product installation, set up, configuration, application and troubleshooting support.
- Engage with Product Integrity Center to identify common application issues, customer feedback/complaints and develop application support materials to assist customers in proper use or provide engineering specification to enhance product offering.
- Assist in developing customer value propositions and value selling tools through intimate knowledge of customers, markets segments served and associated industry trends.