Location: Jacksonville, Florida, USA
Company: Publix
Job Position: Industrial Operations Systems Engineer
JOB DESCRIPTION:
Qualification:
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, Supply Chain Management or in an analytical discipline or equivalent experience
- One year of IT or business systems support experience
- Intermediate skills in Microsoft Word, Excel and PowerPoint
- Basic skills in Publix Warehouse Management and/or Transportation Management systems
- Basic skills in Database Management Systems (DB2, Informix, Oracle, SQL Server, Teradata, Cloud, and ODBC Connectivity)
- Knowledge of mathematics and statistical data analysis
- Leadership skills
- Good communication skills, both written and verbal
- Good analytical and problem-solving skills
- Good organizational and time management skills
- Strong interpersonal and customer service skills
- Ability to maintain professionalism and confidentiality
- Ability to work independently, be a self-starter and demonstrate a high degree of self-motivation, commitment and integrity
- Ability to learn and retain new, complex ideas or concepts
- Ability to train users
- Willingness to work a variable schedule including nights, holidays and weekends to meet Industrial Operations’ business needs. Requires the ability to be on-call 24 hours per day/7 days per week and the ability to travel by air (commercial and company airplane) with overnight stays
- Three years of Industrial Operations systems experience or experience working closely with or supporting Industrial Operations systems
- Two years of experience supporting IT systems at Publix
- Advanced skills in Database Management Systems (DB2, Informix, Oracle, SQL Server, Teradata, Cloud, and ODBC Connectivity) with a focus on industrial operations or distribution specific data sources
- Good knowledge of Industrial Operations’ business systems and processes for assigned areas
- Knowledge of supply chain business systems and processes that interface with their assigned Industrial Operations systems and processes
- Knowledge of Industrial Operations strategy, business initiatives and plans for supported areas
- Strong technical knowledge of supported applications and reporting tools
- Knowledge of Industrial Operations and assigned system standards and policies that must be upheld
- Good knowledge of personal computer, printer, network configuration (Local Area Network and Wi-Fi), terminology, and architecture
- Knowledge of Systems Development Life Cycle and Project Management best practices
- Strong knowledge of Publix Information Technology policies and processes such as software licensing policies, information protection policy, hardware and software (HW/SW) assessment, access, and HW/SW request process
- Knowledge of business relationships between various departments, department structures and high-level knowledge of Industrial Operations’ impact on Publix Retail and Support departments
- Knowledge of Publix policies and guidelines
- Excellent knowledge of Industrial Operations safety rules and practices, including applicable Plant Good Manufacturing Practices (GMPs)
- Good knowledge of relevant industry and regulatory standards and regulations (currently our operations are regulated by Occupational Safety & Health Administration (OSHA), United States Department of Agriculture (USDA), Food & Drug Administration (FDA), Florida Department of Agriculture & Consumer Services (FDACS), and Georgia Department of Agriculture, Department of Transportation (DOT) as well as Kosher and organic certifying organizations.)
- Broad knowledge of annual capital budgeting process
- Knowledge of application development
- Good facilitation skills
- Ability to assess new technologies
- Ability to analyze, design, and develop business processes or applications
- Intermediate skills in Microsoft Access
- Intermediate skills with ordering and item managements systems (PIMS, CHIP, Marwood, A/R, RSM)
- Expert skills in Mobile Computer Management Systems (Voice Console, Blue Zone, Wavelink, Avalance, Ivanti, Barcode Active X)
- Advanced skills in Systems Administration Systems (Bomgar, CyberArk, Request Center, SCCM)
- Advanced skills in Microsoft Outlook, Skype and SharePoint
- Advanced skills with Distribution business developed systems (Warehouse Utilization, Slotting Optimization, Detention Tracking, Labor Scheduling, Pallet Quality)
Job Responsibility:
Supporting system solutions for assigned Industrial Operations IT systems
- Supporting users, hardware, software and the IT infrastructure in various distribution business areas
- Performing analysis of business processes, designing new and improved system solutions, and delivering those solutions in support of Industrial Operations business areas
- Participating in planning and prioritizing projects and support efforts within Industrial Operations scope of support, and
- Providing technical knowledge and education for assigned systems to Industrial Operations IT team and technical operations team members, as well as maintaining current operational and technical knowledge